click the index button to go to a master help index.
click the downloads button to visit the downloads page for free downloads and links to useful download sites.
click the FAQ button when you want to read frequently asked questions and answers.
click the glossary button when you want to view an alphabetical listing of commonly used terms and their meaning.
click the file types button when you want to view an explanation of file types available for download.
click the issues button to view a list on known issues which may help with configuration and compatability.
click the terms button to review the User License Agreement.
click the helpdesk button to send an email to our helpdesk.

search < index < help

To search for brand materials, to enable you to view, administer, download or request access to that Brand.

  1. Click the search button in the main menu.
    This displays the "Search" page.
  2. Enter your search criteria (i.e the brandname, productname or keyword you are looking for).
    If the search criteria is left blank the system will list all brands, sub-brands and categories. Note: only 20 brands, sub-brands or categories will be displayed per page(Scroll to the bottom of the page and click next to view the next 20).
  3. Specify your search type by selecting one of the following options (or just accept the default setting).
    Exact Phrase - a match will only be found if all the words are identical to your search criteria.
    All Words - a match will be found if all the words in your search criteria are used irrespective of the order.
    Any Word - a match will be found where any of the words used in your search criteria are found.
  4. Then Choose to search either All brands(default), Accessible brands(unlocked brands that you have already been granted access to) or Non-accessible brands(Locked brands that you would like to request access to). The default is All(both locked and unlocked).
    When you search ALL brands you can clearly see which brands are Locked or Unlocked by the Padlock image, which is black and open for Un-Locked and red and closed for Locked.
  5. Click the Search button to begin the search.
    This displays the search results which are sorted by Brand/Category then Formats.
  6. From the search results list select a Brand/Category or Format by clicking on the name to preview (Note if you are searching Locked/Non-ccessible brands - you will only be able to select and preview a brand or category name).
    This displays a preview page of all the Brand/Category's associated formats or the Download page of a single selected format.

Previewing Locked/Non-Accessible Brands

If the preview is of Locked/Non-Accessible brand, a Request Access button will appear. Click the Request Access button to go to the request access page. This allows you to request access to the brand you are previewing. The brand manager can then elect to authorise or unlock the brand for you.

Previewing Unlocked/Accessible Brands

If the preview is of an Un-Locked/Accessible brand you can click on a thumbnail image to go to the Download Page or if you're the brand manager for this brand click on the User Access For Brand button to review and edit access for all the authorised users for this brand, sub-brand or category.

The two choices are explained in more depth:

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Administration Report | Summary Report | Search | Contributors | Download Image | Activity Report | Logon | Requests | Maintain Access by Brand | Maintain Contributors | Grant/Maintain Access by User | Add/Maintain Users | Add/Maintain Proxy Managers | Online Help | Request Access to a Brand | Terms & Conditions Acceptance | User Search | View Contributor Page

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