click the index button to go to a master help index.
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click the FAQ button when you want to read frequently asked questions and answers.
click the glossary button when you want to view an alphabetical listing of commonly used terms and their meaning.
click the file types button when you want to view an explanation of file types available for download.
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grant/maintain access by user < index < help


This function enables you to grant, edit or revoke access to your brand(s), sub-brand(s) or category(s) for any selected user.

You would have previously selected a user by selecting the Access button in the main menu and performing a User Search.

Grant Access

Allows you to grant access to a brand for the selected user.

  1. Click the user to display the access page and their current Brand Access
  2. Brands the user has access to and does not have access to will be displayed with the following details:
    - Brand
    - To (Expiry Date)
    - Maximum (Max) Quantity downloadable
    - Number (No.) Downloaded to date
  3. Click the Grant Access button.
  4. Click the checkboxes for the Brands you want to grant access to.
  5. Enter Access Start Date(defaults to todays date)
  6. Enter Access End Date or select one of the pre-set period radio buttons
    This is an optional field. If no date is entered the user would have unlimited access.
    Note: If you enter an access end date and a download quantity, this will allow access until either one of the criteria is fulfilled.
  7. Enter Download Quantity.
    This is an optional field. If no quantity is entered the user would have access to an unlimited quantity.
    Note: If you enter an access end date and a download quantity, this will allow access until either one of the criteria is fulfilled.
  8. Click the Save/Update Limits button to save the changes.
  9. An email message will be sent to the user advising that they have been granted access and what limits to access apply if any.

Update/Revoke

Allows you to edit or revoke access to a brand for the selected user.

  1. Click the user to display their current User/Brand Access.
  2. Brands the user has access to and does not have access to will be displayed with the following details:
    - Brand
    - To (Expiry Date)
    - Maximum (Max) Quantity downloadable
    - Number (No.) Downloaded to date
  3. Click the Update/Revoke button.
  4. Click the checkbox/boxes for the Brands you want to update or revoke access to.
  5. If Revoking: Enter a reason for the revocation (A message will be emailed to the user advising revocation and the reason you enter)
    Click the Revoke Selected button to revoke access for each individual Brand as selected or click the Revoke All button if want to revoke access to all brands listed
  6. If you want to change/update access details for selected brands.
    Enter Access Start Date (defaults to todays date)
    Enter Access End Date or select a pre-set period radio button option.
    This is an optional field. If no date is entered the user would have unlimited access.
    Enter Download Quantity.
    This is an optional field. If no quantity is entered the user would have access to an unlimited quantity.
  7. Click the Save/Update Limits button to save the changes.
  8. An email message will be sent to the user advising that their access has been revoked or changed and if changed what new limits to access apply if any.

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