click the index button to go to a master help index.
click the downloads button to visit the downloads page for free downloads and links to useful download sites.
click the FAQ button when you want to read frequently asked questions and answers.
click the glossary button when you want to view an alphabetical listing of commonly used terms and their meaning.
click the file types button when you want to view an explanation of file types available for download.
click the issues button to view a list on known issues which may help with configuration and compatability.
click the terms button to review the User License Agreement.
click the helpdesk button to send an email to our helpdesk.

user search < index < help

This function allows Brand Managers and Administrators to search for Users to grant Brand access, Maintain User Access or make the user a Proxy Brand Manager.

You access this function by selecting the Add Users, Access or Proxies button from the main menu.

This displays the User Search Page.

  1. Enter your search criteria.
    If the search criteria is left blank and you are not an Administrator then no e-see users will be returned in the results list.


  2. Click the User Search button.

    This displays the search results, which are sorted in alphabetical name order (First name, Surname). Basic user details are shown including user name, user id, users email address, users organization, and the user id of the manager that registered the user on the system. It also records the total number of records returned from the search.

    3. Some of these items are clickable depending on the circumstances.

    - If you have arrived at this page via the access button, you will see a heading User Brand Access at the top of the page. You will be able to click the user name (which will be a hyperlink) to go to the "access" page where you can amend or grant access to your brand(s) for this user. You can also click on the users email address to send them an email. If you can't find the user you want, try again with a differnt search criteria or possibly the user does not exist on the system yet.

    To add a User. Enter their email address in the email entry box. Then click User Search. If the system finds no matching user. The New User button will appear. You may click the New User button which takes you to the User Details - Add User page.


    - If you have arrived at this page via the add user button, you will se a heading Maintain User at the top of the page. You will be able to click the user name to go to that users User Details page to edit the users details, delete the user or manage brand access. Note: You can only edit user details for users that you have personally registerd on the system (unless you are an e-see administrator). You can also click on the users email address to send them an email.

    - If you have arrived at this page via the proxies button, you will see a heading Proxy Brand Manager at the top of the page. You will be able to click the user name (which will be a hyperlink) to go to the "proxies" page where you can appoint the user selected as a proxy of yourself (i.e with all your management and access rights - except they cannot appoint a proxy themselves). You can also click on the users email address to send them an email.


  3. Select an entry from the Search Results list.

Administration Report | Summary Report | Search | Contributors | Download Image | Activity Report | Logon | Requests | Maintain Access by Brand | Maintain Contributors | Grant/Maintain Access by User | Add/Maintain Users | Add/Maintain Proxy Managers | Online Help | Request Access to a Brand | Terms & Conditions Acceptance | User Search | View Contributor Page

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