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e-see quick start user guide
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updated 25 Nov 2003
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If you’re reading this e-see® quick guide, you will probably have
been registered by a Brand Management Service provider or
Contributor/Brand owner** or have been asked to go
to www.e-see.com to download brand assets such as logos, products,
photography, advertising, etc..
The e-see® brand management system™ used by brand owners
(contributors) and brand management specialists to efficiently manage
and distribute digital brand assets such as logos, images,
artwork, product images, documents, advertising and brand
specifications.
Registered Users can search for, request access to and download
brand identity and other digital artwork in the format they require,
from a variety of brands. Anytime. Anywhere.
e-see system overview
Because we charge the contributor, this service is completely FREE
to the user. All you need is an Internet connection, a standard web
browser* and a user id and password. No special
software is needed.
This e-see® quick guide is a brief introduction to the e-see®
system and is designed to get you started. You can also read the full
e-see® system user guide which is more detailed and include guidance
for brand managers and system administrators.
* HTML 3.2+ compatible browsers
** If you’re not already registered as a user you can
register online
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- Point your browser to
http://www.e-see.com
- When you first arrive at the site, you can opt to check out the
public area to see what else we do at e-see® or just go straight to
the logon. You need to logon to access artwork.
- Once at the e-see® home page click the red <logon>
button.
- At the logon page, in the User ID box , type your User ID (this
is the User ID supplied in your “Welcome to e-see® ” email message.
If you can’t locate this please call the e-see® Helpdesk), enter
your password in the Password box (Note when you logon for the first
time use your default password will be: e-see) then click the grey
<Logon> button
First Time Users. When you logon for the first time you
will be presented with a User License Agreement. You must read and
accept this to proceed. Once accepted the Start Page will be
displayed.
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First time users should read this, otherwise jump to step 3.
- From the Start Page.
- Click on the <my details> button in the left hand main
menu.
- Change your password to one that is unique and easily
remembered. Click the <Update Password> button to save the
change (note the password must be at least 6 characters long).
- Check that your User Details are correct, particularly your
email address which is used by the system to communicate with you,
and change this, if necessary, by editing your details and clicking
the <Save> button.
You are now a fully registered user and ready to go to work. Follow
the instructions on the start page or refer to online help by clicking
the Help button in the right hand navigation menu.
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- Click on the <search> button in the left hand main menu.
- Enter a brand name, product reference, keyword or phrase in the
search box.
- Select to search ALL (default) brands or only Accessible
(unlocked) or only Not Accessible (locked).
- Click the grey <search> button to conduct the search.
- Search results will be displayed with:
A list of brands, sub-brands and or categories found will then be
displayed along with the Formats (or brand assets) available
under each brand/category.
You will also note that some brands may appear locked (red closed
padlock), and other may appear unlock (black open padlock).
A maximum of 20 brands/categories will be displayed at a time, click
the <Next20> button on the bottom of the Search Results page to view
the next 20 that match your search criteria.
Tip: You can search for just the brands you have access to
(unlocked) by leaving the search box blank, selecting Accessible and
clicking the <search> button.
Please Note: if the brand or keyword is not found a
brandsearch form will be displayed. This is an optional service where
e-see® will attempt to track down the data for you even if we don’t
currently store the data on the e-see® system. Please try to search
again for a different keyword or spelling to make sure we haven’t got
the data you want, before you fill out the form and submit it.
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- Click on the brand name or category name you want to preview to
display the preview page.
- If you pick the wrong one, click the <back> button on the
right hand menu (or in your browser toolbar) and select a different
brand/category to preview.
You can only preview one brand/category at a time.
Note 1: For Accessible (unlocked) brand you can jump
straight to the download page by clicking on the Format Name.
Note 2: You can preview a brand even if it is Not Accessible
(locked) and request access to the brand, but you will not be able to
download files.
Note 3: You can preview a brand even if it is Not Accessible
(locked) and request access to the brand, but you cannot download
files.
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- Click on the brand or category name you want to preview to
display the preview page. If you pick the wrong one, click back on
the browser or on the right hand menu and choose a different
brand/category.
Note that the brand is Locked (Red Closed padlock displayed) and the
<Request Access> button is visible. This means you currently
do not have authorisation to access this Brand.
- Click the <Request Access> button. This will open the
Access Requests page
- Enter your reason for the access request in the "Reason for
request" text box and click the grey <Request Access> button.
The system will send an email to the brand manager listed (and any
proxy managers) with your request and display then re display the
page showing your Current Requests.
This will show that your new request is pending an answer by the
brand manager and if you have made other have requests during the
month, a list of the other requests and the response received to
date
- The brand manager will then answer your request by granting or
denying access. You will receive an email advising you that access
has been granted or denied, and next time you logon your access will
be updated.
Note 1: If you have an urgent request, you may also like to
phone the brand manager. Click the Contributor name (hyperlink) to
display the Contributor page and get a phone number.
Note 2: Don’t request a brand more than once if possible,
just send the manager an email by clicking on his/her name or
phone him/her or call the e-see ® helpdesk.
Note 3: If urgent you may call the brand manager immediately,
and he/she may logon and grant you immediate access.
Note 4: You can request access to multiple brands but must
complete these step for each brand or brand category that you
preview OR you can contact the brand manager directly.
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- Once you have searched for and found the brand or category you
are looking for and then displayed the preview page, you can select
a Format (brand asset) for download.
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Click on the thumbnail
image of the format you want.
This will display the download page for that particular format.
Featuring a larger preview image and information about the Format
(brand asset)
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Check the details to
ensure you have the right format, note that the brand standards
manual is also available from this page (if available for the
brand)
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Select the file or files
that will suit your requirements best by clicking in the "Pick" box
next to the file(s) you want. A tick or check mark will appear in
the box.
Note 1: If there is a brand guideline or brand manual loaded for
this brand/category then this will be automatically added to your
selection. You can remove it if you already have a copy, but please
note that your user license requires you to download and abide by it
whenever it is provided. Failure to do so may lead to action taken
to recover costs by owners of the brand if the materials downloaded
are used incorrectly.
Note 1: Assistance with which file type to download for your
particular requirements can be found online help or by clicking
help-file types.
Note 2: You can pick as many of the file you want - but there
is a 20 file limit per order and you should also note the files
sizes and consider your download time.
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Click the <Add to
Cart> button. The page will reload with the ticks now changed to
"in-cart" icons.
Note1: You can remove items from the cart once you go to view cart
or you can click the "in-cart" icon while still on the Preview page.
The page will reload with the changes made.
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Click the <View Cart>
button to display the contents of your cart.
Note 1: If you want add files from another brand or asset to the
cart, click the <Back to Brand> or <Back to Search>
button.
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Once you're happy with
what you have in your cart, enter your reason for your
downloading in the [Reason/Purpose for Download text box]
Please ensure this has some reasonable detail. This will be
reported back to the brand manager via download and audit reports.
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Check your selections.
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Click the <Checkout>
button.
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The Packing your Order
page may appear for a few seconds
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Then the Cart Contents
page will be displayed
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Review the download
details (note the file name and approximate download time based on a
56K modem connection) and then:
- click the <Download>
button to confirm and proceed with the download.
- or click the <Email Link> button to email to someone else a
link back to the order
- or click <Bookmark>
to bookmark the order to download later (PC only).
- or click <Abandon>
to abandon the order and start again
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If you choose download
click on the <Download> button Your web browser will
then launch a dialogue box giving you the option to save to disk or
open (PC) or launch Apple Download Manager" (MAC only - shown below)
- Choose save to disk or save to file rather than open, choose a
location to save to and click OK. Viola - you’ve download your
order. You will need a zip expanding application to unzip the order
file on your computer.
Note 1: Remember where you saved the file to. Often it is a
good idea to save it to your desktop and then move to the folder
where you want to keep it later.
Note 2: Files are stored as compressed or zipped files. After
you download the .zip file, you will need to un-zip it in order to
be able to use the files. Most people have an application to do
this. However if you do not (nothing happens when you double click
on the file on your desktop), you need to download and install some
software. You can download software to do this
here
or call the e-see helpdesk for assistance.
Note 3: To download files you must have java scripting
enabled in your browser security settings. If you are having
problems downloading a file, check this setting or call the e-see
helpdesk for assistance.
- If you choose to email a link to someone, click the <Email
Link> button. The email link page will load.
- Enter the email address of the recipient and a message if
required. You can also change the from address if you wish.
- Click the <Send> button.
This will send an email with a link back to the saved order that you
placed in the cart.
No user id or password will be required to download from the link
because only the files that you placed in the order will be
available to download.
Note: The order will be available for download for 48
hours.
- You can also email to additional recipients by clicking the
<Click here to send this order to another email address> link
and then repeat step (a) above.
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Once you have searched for and found the brand or
category you are looking for and then displayed the preview page, you
can select the Brand Guidelines for viewing. You can also
download the Guidelines as part of your order - explained earlier.
- Click on the <get manual> button (if available - not all
brands or categories will include a standards manual) to download or
view the brand standards manual for this brand.
- This will open a new browser window and open the manual either
for download to your computer or viewing online.
- If the Manual opens on your screen, you can read it online, but
you may want to save it for reading offline or for printing later.
To save the PDF file to your computer click the <save> button on the
Acrobat toolbar (if displayed) or select File:Save As in the Acrobat
menu (if displayed).
- To print the Manual, click the <print> button in the Acrobat
Toolbar or select File:Print in the Acrobat menu.
- Close the window when finished to return to the preview or
download page.
Note 1: Standards Manuals are stored in Adobe Acrobat PDF
format. Therefore you must have Adobe Acrobat Reader
installed on your computer system to view the file. This is
available as a free download
here.
Note 2: Opening the manual may take some time, depending on
the file size and your connection speed. Please be patient - you are
required by your license agreement to read and abide by the brand
standards manual.
Note 3: Most browsers will display Acrobat PDF files on
screen or in your browser window before giving you the option to
save to your computer. You can change this setting so it always
gives you the option to save first. Consult your Acrobat User Guide
or contact the e-see helpdesk for assistance.
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<contributors> button
Click on the <contributors> button to search for a
contributor (brand owner) rather than a brand or category name. Use
this when you want brand owner details or you’re not sure what the
brand name or category name is.
<activity> button
Click on the <activity> button to display a report of your
download activity on the system. You can select and view a report by
any date range.
< contact us> button
Click on the <contact us> button to view e-see® contact
details including the helpdesk contact details.
<logoff> button
You should click the <logoff> button whenever you end a
session.
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