|
|
|
e-see user manual <
home
e-see user manual
table of contents
|
|
|
|
|
If you’re reading this e-see® user manual, will probably have
been registered by a Brand Management Service provider or Contributor/Brand owner
** or you may be the appointed brand manager (or proxy manager) for your
brand(s) listed on the e-see system or have been asked to go to
www.e-see.com to download brand assets such as logos, products,
photography, advertising, etc.
The e-see® brand management system™ used by brand owners
(contributors) and brand management specialists to efficiently manage and distribute digital brand
assets such as logos, images, artwork, product images,
documents, advertising and brand specifications.
Registered Users can search for, request access to and download
brand identity and other digital artwork in the format they require,
from a variety of brands. Anytime. Anywhere.
e-see system overview
Because we charge the contributor, this service is completely FREE
to the user. All you need is an Internet connection, a standard web
browser* and a user id and password. No special software is needed.
This e-see® quick guide is a brief introduction to the e-see®
system and is designed to get you started. You can also read the full
e-see® system user guide which is more detailed and include guidance
for brand managers and system administrators.
* HTML 3.2+ compatible browsers
** If you’re not already registered as a user you can
register online
|
|
|
This manual is available is also in a printable version and is
intended to help you learn to use the system by stepping you through a
typical user session and to act as a reference.
Context sensitive help is also available from each page of the site
- so in most cases you should be able to get by without having to
refer to this manual.
Additionally there is a quick start
guide is you want a quick run through of a basic user session.
However we suggest you keep this as a reference and it certainly
should help new users understand how e-see® works.
Please note that you can read this guide and find the answers to
your questions in two ways.
There are 4 sections:-
Layout and Menus: A brief overview of page layout and menu
structures.
Basics: This is designed for all Users and takes you through
the system as a user would see it and is based around the user menu
that you see on screen.
Advanced: This is designed for Managers and Proxy Managers
and takes you through the system as a manager would see it and is
based around the brand manager menu that you see on screen.
Resources
- FAQ's: These are Frequently Asked Questions which will point
you quickly to the right place in the guide for an answer. E.G. How do
I find a brand ? will point you to the right Training section to find
your answer rather than reading through the whole manual,
- File and Data Types: Here you'll find an explanation of what
data types are available for download and explained in plain English
which files you should be using for what.
- Data Submissions: All the information including a checklist
of what you need to do to prepare and send data to e-see for
publishing on the e-see system.
- Glossary: An explanation of e-see and related brand
asset terminology.
|
|
|
The pages that you see on the system are constructed as follows
- Left hand Menu - main functional buttons. Different menus will
appear depending on your logon rights.
- Right-hand Menu navigation and help button. Provide quick
acces to important pages, help and contact details.
- Cookie Crumb navigation - as you move through the site a
navigation trail or history will be displayed at the top of each
page (including this one) which help you get back to where you were
previously.
- Advertising - banner ads - click on these to take you some
interesting places.
- Security - this tells you this is a secure site using SSL
encryption.
- Copyright Statement - please read it.
- Content Area - the white area in the centre of every page is the
content area, where most of the action and information occurs.
- Windows - we do not use frames in our page layout, but from time
to time we do open a new browser window when you click on something.
Remember to check which window you are working with if this occurs.
|
|
|
|
Users (who are not managers) see an abbreviated left hand menu (as
shown here).
search
Click on the search button to search for a brand or brand category
by brand name, format name, product name or keyword.
contributors
Click on the contributors button to search for a contributor
(brand owner) rather than a brand or category name. Use this when you
want brand owner details or you’re not sure what the brand name or
category name is.
*NOTE: You will not see this button in a skinned version of e-see.
activity rpt
Click on the activity button to display a report of your download
activity on the system. You can view a report by any date range.
my details
Click on the my details button to edit your personal user details.
You can change your password, and/or change or update your contact
details.
view cart
Click on the view cart button to view the downloads you have added to your
cart.
|
|
|
|
|
|
|
User who are also managers or proxy managers see the complete manager
menu.
search
(see above)
contributors
(see above)
add user +/-
Brand Managers and Proxy Managers click this button to add a new user
or maintain an existing user they have created.
access +/-
Brand Managers and Proxy Managers click this button to grant(authorise)
or maintain access for an existing registered e-see user.
requests
Brand Managers and Proxy Managers click this button to check on or
answer access requests by registered users.
proxies +/-
Brand Managers click this button to add or maintain proxy managers.
activity rpt
see page
report rpt
Brand Managers and Proxy Managers click this button to produce a
download report for printing.
my details
see above
view cart
see above
|
|
|
|
|
|
|
Users who are also system administrators will see the administrator
menu.
search
(see above)
As above plus all brands are unlocked.
contributors
Click to maintain or add Contributor Accounts
add user +/-
As above plus administrators can edit any user
access +/-
As above plus administrators can maintain access for any brand
and any user.
requests
As above plus administrators can answer request for any brand
proxy +/-
As above plus administrators can manage proxy right for any
manager or user...
activity rpt
As above plus administrators can view reports for any brand.
download rpt
As above plus administrators can view reports for any brand.
admin rpt
Administrators can click to produce a special Administration or System
Status Report
my details
see above
view cart
see above
|
|
|
|
|
|
|
All users and managers will see the help menu once they click on the
<help> button on any page.
index
Click on the index button to display the help index.
downloads
Click on the downloads button to go to the download page to download
user guides, forms and free downloadable applications such as Acrobat
Reader and Winzip.
FAQ
Click on the <FAQ> button to view frequently asked questions
and answers.
glossary
Click on the <glossary> button view an explanation of terms
used by e-see.
file types
Click on the <file types> button to display an
explanation of the file types available for download.
issues
Click on the <issues> button to display a list of known
problem issues and how to resolve them.
terms
Click on the terms button to display the user license
agreement.
helpdesk
Click on the helpdesk button to email the helpdesk..
|
|
|
|
|
|
All users see this menu. home
Click on the <home> button to return to the e-see® home page.
start
Click on the <start> button to return to the e-see® start page.
This is the first page you see after you logon.
contac
Click on the <contact us> button to view e-see® contact details
including the helpdesk contact details.
help
Click on the <help> button to return open a new browser window and
display context-sensitive page and help menus.
back
Click on the <back> button to return to the previous page or click
back in the browser menu or the backspace key (in Windows).
log off
You should click the <log off > button whenever you end a session
- but you will be logged off automatically after 20 minutes of no
activity. |
|
|
|
|
Point your browser to
http://www.e-see.com
When you first arrive at the site, you can opt to check out the
public area to see what else we do at e-see® or just go straight to
the logon. You need to logon to access artwork.
Once at the e-see® home page click the purple <logon>
button.
- At the logon page, in the User ID box , type your User ID (this
is the User ID supplied in your “Welcome to e-see® ” email message. If
you can’t locate this please call the e-see® Helpdesk), enter your
password in the Password box (Note when you logon for the first time
use your default password will be: e-see) then click the grey
<Logon> button
First Time Users. When you logon for the first time you
will be presented with a User License Agreement. You must read and
accept this to proceed. Once accepted the Start Page will be
displayed.
|
|
|
|
First time users should read this, otherwise jump to step 3.
From the Start Page.
Click on the <my details>
button in the left hand main menu.
Change your password to one
that is unique and easily remembered. Click the <Update Password>
button to save the change (note the password must be at least 6
characters long).
Check that your User Details are correct, particularly your
email address which is used by the system to communicate with you, and
change this, if necessary, by editing your details and clicking the
<Save> button.
You are now a fully registered user and ready to go to work. Follow
the instructions on the start page or refer to online help by clicking
the Help button in the right hand navigation menu.
|
|
|
Click on the <search> button in the left hand main menu.
Enter a brand name, product reference, keyword or phrase in the
search box.
Select to search ALL (default) brands or only Accessible
(unlocked) or only Not Accessible (locked).
Click the grey <search> button to conduct the search.
Search results will be displayed with:
A list of brands, sub-brands and or categories found will then be
displayed along with the Formats (or brand assets) available
under each brand/category.
You will also note that some brands may appear locked (red closed
padlock), and other may appear unlock (black open padlock).
A maximum of 20 brands/categories will be displayed at a time, click
the <Next20> button on the bottom of the Search Results page to view
the next 20 that match your search criteria.
Tip: You can search for just the brands you have access to
(unlocked) by leaving the search box blank, selecting Accessible and
clicking the <search> button.
Please Note: if the brand or keyword is not found a
brand search form will be displayed. This is an optional service where
e-see® will attempt to track down the data for you even if we don’t
currently store the data on the e-see® system. Please try to search
again for a different keyword or spelling to make sure we haven’t got
the data you want, before you fill out the form and submit it.
|
|
|
Click on the brand name or category name you want to preview to
display the preview page.
If you pick the wrong one, click the <back>
button on the right hand menu (or in your browser toolbar)
and select a different brand/category to preview.
You can only preview one brand/category at a time.
Note 1: For Accessible (unlocked) brand you can jump
straight to the download page by clicking on the Format Name.
Note 2: You can preview a brand even if it is Not Accessible
(locked) and request access to the brand, but you will not be able to
download files.
Note 3: You can preview a brand even if it is Not Accessible
(locked) and request access to the brand, but you cannot download
files.
|
|
|
Click on the brand or category name you want to preview to
display the preview page. If you pick the wrong one, click back on
the browser or on the right hand menu and choose a different
brand/category.
Note that the brand is Locked (Red Closed padlock displayed) and the
<Request Access> button is visible. This means you currently
do not have authorisation to access this Brand.
Click the <Request Access> button. This will open the
Access Requests page.
Enter your reason for the access request in the "Reason for
request" text box and click the grey <Request Access> button.
The system will send an email to the brand manager listed (and any
proxy managers) with your request and display then re display the
page showing your Current Requests.
This will show that your new request is pending an answer by the
brand manager and if you have made other have requests during the
month, a list of the other requests and the response received to
date
The brand manager will then answer your request by granting or
denying access. You will receive an email advising you that access
has been granted or denied, and next time you logon your access will
be updated.
Note 1: If you have an urgent request, you may also like to
phone the brand manager. Click the Contributor name (hyperlink) to
display the Contributor page and get a phone number.
Note 2: Don’t request a brand more than once if possible,
just send the manager an email by clicking on his/her name or
phone him/her or call the e-see ® helpdesk.
Note 3: If urgent you may call the brand manager immediately,
and he/she may logon and grant you immediate access.
Note 4: You can request access to multiple brands but must
complete these step for each brand or brand category that you
preview OR you can contact the brand manager directly.
|
|
|
-
Once you have searched for and found the brand or category you are
looking for and then displayed the preview page, you can select a
Format (brand asset) for download.
Click on the thumbnail image of the format you want.
This will display the download page for that particular format.
Featuring a larger preview image and information about the Format
(brand asset).
Check the details to ensure you have the right format, note that
the brand standards manual is also available from this page
(if available for the brand).
Select a variant (i.e. whether you want a SPOT, CMYK Process, B&W or other
versions) and file-type from the list of available variants by clicking the round
radio buttons on the right.
Then Click the <add to cart> button at the bottom.
The files you have selected can, at any stage be viewed by clicking the
<view cart> button form the left hand menu.
Click this if you would now like to download your files now.
Otherwise continue to add more assets to you cart by searching
again, or Clicking <back to brand>.
Note 1: Assistance with which filetype to download for your
particular requirements can be found online help or by clicking
help-file types.
Check your selections. In <view cart> Enter your reason for your downloading in the
[Reason for Download text box]
Please ensure this has some reasonable detail. This will be reported
back to the brand manager via download and audit reports.
Review the download details (note the file name and approximate
download time based on a 56K modem connection)
If you are not happy with the details, click the <abandon> button
to return to the download page to change your selections.
Click the <Download> button.
Otherwise click <Email Link> to send your package to someone else,
this can be done multiple times. Follow directions on screen. This
Emails the recipient a link to a download page of the files you have
selected already packaged.
If you Clicked <Download>, Your web browser will then launch a dialogue
box giving you the option to save to disk or open.
Choose save to disk or save to file rather than open, choose a
location to save to and click OK. Viola - you’ve download a file.
Note 1: Remember where you saved the file to. Often it is a
good idea to save it to your desktop and then move to the folder
where you want to keep it later.
Note 2: All files are stored as compressed or zipped files.
After you download a .zip file, you will need to un-zip it in order
to be able to use the files. Most people have an application to do
this. However if you do not (nothing happens when you double click
on the file on your desktop), you need to download and install some
software. You can download software to do this
here
or call the e-see helpdesk for assistance.
Note 3: To download files you must have java scripting
enabled in your browser security settings. If you are having
problems downloading a file, check this setting or call the e-see
helpdesk for assistance.
|
|
|
|
|
Once you have searched for and found the brand or category you are
looking for and then displayed the preview page, you can select the
Standards Manual for download or viewing.
Click on the <get manual> button (if available - not all
brands or categories will include a standards manual) to download or
view the brand standards manual for this brand. This will open a new browser window and open the manual either
for download to your computer or viewing online.
If the Manual opens on your screen, you can read it online, but
you may want to save it for reading offline or for printing later.
To save the PDF file to your computer click the <save> button on the
Acrobat toolbar (if displayed) or select File:Save As in the Acrobat
menu (if displayed).
To print the Manual, click the <print> button in the Acrobat
Toolbar or select File:Print in the Acrobat menu.
Close the window when finished to return to the preview or
download page.
Note 1: Standards Manuals are stored in Adobe Acrobat PDF
format. Therefore you must have Adobe Acrobat Reader
installed on your computer system to view the file. This is
available as a free download
here.
Note 2: Opening the manual may take some time, depending on
the file size and your connection speed. Please be patient - you are
required by your license agreement to read and abide by the brand
standards manual.
Note 3: Most browsers will display Acrobat PDF files on
screen or in your browser window before giving you the option to
save to your computer. You can change this setting so it always
gives you the option to save first. Consult your Acrobat User Guide
or contact the e-see helpdesk for assistance.
|
|
|
<contributors> button
Click on the <contributors> button to search for a
contributor (brand owner) rather than a brand or category name. Use
this when you want brand owner details or you’re not sure what the
brand name or category name is.
<activity> button
Click on the <activity> button to display a report of your
download activity on the system. You can select and view a report by
any date range.
< contact us> button
Click on the <contact us> button to view e-see® contact
details including the helpdesk contact details.
<logoff> button
You should click the <logoff> button whenever you end a
session - but you will be logged off automatically after 20 minutes of
no activity.
|
|
|
|
|
|
When you logon, the system will recognize you and based upon the
authorizations set, will display the menus that are
appropriate.
Basically there are 6 different user levels:
-
Guest
- access demo and "open access" brands/categories only. Cannot
search for locked brands/categories and cannot request access to
brands.
Registered User
- as above plus can search the complete database and request access to
any brand/category. Contact Contributors, See reports and edit user
details.
Proxy Manager
- as above plus can add/maintain users (who you have set-up)and grant
access to managed brands/categories, view audit trails and reports.
Brand Manager
- as above plus can add/maintain proxy managers.
Contributor Manager
- has registered user rights and is normally the person who represents the
brand owner and can maintain the Contributors Details page.
Administrator
- as above plus have access to all brands, all users and all data. Can publish data
through e-see administration application *(separate application)
Click the <logon>,<open access> or <test drive>
button from the home page (or any other marketing page)
Logon - if you selected Logon, complete the steps below
Type your User ID.
Type your Password.
Both your User ID and password should have been emailed to you
when you were first registered as a user. If you have forgotten
your user id and password, please contact the helpdesk.
Click the Logon button.
This takes you to the start page with the menu that applies to
your user rights displayed.
Open Access or Test Drive - if you selected
<open access> or <test drive>. You will
be logged on as a "Guest" with limited functionality. You will be
able to search and download the e-see demo or any "Open Access"
brands/categories only.
You can also
register to become a registered user by clicking the register
link on the start page or the e-see home page.
Note: If you are a new user you will need to accept the
User License Terms and Conditions.
For users of an e-see ® powered site
(customer branded site)
- Ask a Brand Manager to Register You
Contact the company or brand manager directly for the brand
material you want to access. If they are an e-see®
contributor client, the brand manager can register you as a user
(and grant you access to their brands) within minutes. E-mail or Call the e-see® help desk
on 0800 300 373 or
help@e-see.com
For users of the www.e-see.com site
Note: If you are a new user you will need to accept the User
Licence Terms and Conditions.
Lost your password or user id?
You can retrieve your user id and password from the
Request Password page here.
Then enter your User ID (if known) or your registered email address* and
the system will email your user id and password automatically.
* Note: this is the email address that is recorded against your user
details in the e-see system.
If this doesn't work for you.
Please contact the e-see helpdesk by email or phone.
You will need to supply the following information
- Your name
- Your organization name
- Your phone number
- Your email address
- Your User Id (if available)
e-see helpdesk staff will then check your details and email you your password.
Please note that for security reasons, we can provide your user id, but cannot provide the password over the phone. The email, advising password, will be sent to the email address recorded for the user on the system.
|
|
|
|
To search for brand assets, to enable you to view,
download or request access to a Brand/Category and any related assets..
-
Click the search
button in the main menu.
This displays the "Search" page.
-
Enter your search
criteria (i.e. the brandname, productname or keyword you are looking
for).
If the search criteria is left blank the system will list all
brands, sub-brands and categories.
Note: only 20 brands, sub-brands or categories will be
displayed per page (Scroll to the bottom of the page and click
<next20> to view the next 20).
-
Specify your search type
by selecting one of the following options (or just accept the
default setting).
Exact Phrase - a match will only be found if all the words
are identical to your search criteria.
All Words - a match will be found if all the words in your
search criteria are used irrespective of the order.
Any Word - a match will be found where any of the words used in
your search criteria are found.
-
Then Choose to search
either All brands (default), Accessible brands
(unlocked brands that you have already been granted access to) or
Non-accessible brands (Locked brands that you would like to
request access to). The default is All (both locked and
unlocked).
When you search ALL brands you can clearly see which brands are
Locked or Unlocked by the Padlock image, which is black and open for
Un-Locked and red and closed for Locked.
-
Click the Search
button to begin the search.
This displays the search results which are sorted by Brand/Category
then Formats.
-
From the search results
list select a Brand/Category or Format by clicking on
the brand/category name to preview it (Note if you are searching
Locked/Non-accessible brands - you will only be able to select and
preview a brand or category name).
This displays a preview page of all the Brand/Category's associated
assets/formats or the Download page of a single selected format (if
you clicked on a format name).
If the preview is of Locked/Non-Accessible brand, a
Request Access button will appear. Click the <Request Access>
button to go to the request access page. This allows you to request
access to the brand you are previewing. The brand manager can then
elect to authorise or unlock the brand for you.
More info on Requesting Access
If the preview is of an Un-Locked/Accessible brand you can
click on a thumbnail image to go to the Download Page or if
you're the brand manager for this brand you can also click on the
<User Access For Brand> button to review and edit access for all
the authorised users for this brand, sub-brand or category.
|
|
|
|
This allows you to download brand assets (data) that you have
access to.
You would have previously selected a Brand/Category by selecting
the Search option and performing a
Search.
-
Click on a
Brand/Category name
This takes you to the Preview page for the selected brand/category.
Here you will be able to see thumbnails of the assets/formats
available, plus information and hyperlinks related to the
brand/category selected.
For example you can link to the Contributor page, send an email to
the brand manager or a proxy manager and download or open the Brand
Standards Manual (usage guidelines) for this brand/category (if
available)
(Alternatively Click the Format name to go directly to the
Download page for that format. Note: you will only be able to do
this if the brand is Unlocked or Accessible)
-
Click on the format image
you wish to download.
This takes you to the download page.
The download page displays, a larger preview image, metadata
pertaining to the asset/format (including a unique Format ID,
original publishing date and the last modified date),
files available for download and a Reason for download entry
box.
Files available for download are divided into Format Variants
(e.g. CMYK or SPOT colour) and File Formats (e.g.
Macintosh-EPS-vector-high quality).
-
Select a Format Variant
by clicking the radio button next to the variant you want. Note that
the first variant in the list is selected by default.
-
Select a File Format.
Note there is no default file format selected. To change the file
format click the dropdown arrow and select a file format from the
available list.
If you're not sure which file to select read the note below.
-
In the Reason for
Download box type a reason for downloading your selected image.
-
Click the Download
button.
This will display the download confirmation page.
Check the download details to ensure that you are downloading the
correct file. Check the file size and download time and note the
filename for download.
Click "Yes" to confirm and proceed with the download. Once confirmed
your browser will take over the download and present you with a
pop-up dialogue box where you can choose to open or save
as the file.
Select save as and then choose where on your computer system
to save the file to.
If you think the file is too large or the download will take too
long. Try selecting an alternative Variant or File Format. Click
"No" (or click "back") on the confirmation page to return to the
download page to select a different file.
Selecting "No" on the Download Confirmation page will return you to
the download page
Not sure which file to select for download ? Here is some basic
guidance. However you may wish to refer to the
file types page for more details.
If you are going to use the image in an office type application
(such as Microsoft Word, Excel or PowerPoint) and do not require
magazine print quality - then you should download a low resolution
(low res 72dpi) image such as a BMP or PICT file. These are raster
(like a photo) images that cannot be edited and are relatively small
in file size for quicker downloading due to their low
resolution.
If you are going to use the image in an office type application
(such as Microsoft Word, Excel or PowerPoint) but want a
high resolution image for reproduction, you should download a high
resolution (300dpi)Tiff for a photographic image or a Vector EPS file
(i.e. usually line art logos) if available. Office applications will
generally convert these (when they are inserted) to office compatible
file types. Please note however that the 300dpi photographic images
will be of a larger file size and therefore slower to download.
If you are using a graphics application then you can select
most files depending on your application and requirements. (e.g. pick
an illustrator eps or Photoshop eps for Adobe Illustrator or Adobe
Photoshop). e-see has files available that will be compatible with
most graphics applications so that you can open or import and work on
the original file. Check what file format your application supports.
If you can't get a file that is compatible - please call us.
If you want a file for signage - you will most likely need a
vector file that can be scaled up or down. You will need a graphics
drawing application to work with these files (e.g. Adobe Illustrator,
Corel Draw, Macromedia Freehand, etc)
If in doubt contact us at e-see® for advice.
|
|
|
|
Use this function to search for a Contributor (brand owner/brand
custodian) organization.
-
Click the
<contributors> button
-
Enter search criteria in
the Contributor Name field.
Note: If no search criteria is entered all available
Contributors will be displayed.
-
Click the grey
<Contributor Search> button.
This displays a list of
Contributor names that match your search criteria.
After completing the Contributor Search click on the Contributor
Name you want to view.
Alternatively you can perform a search for a brand or category,
preview the brand/category and then click on the Contributor name at
the top of the preview page.
If you can't find the Contributor you want, try searching for a
brand first by clicking the <search> button, and then click
on the Contributor name on the preview page.
-
Click the <brand>
button to re-display the contributor page with a list of all the
Contributors' brands/categories listed at the bottom of the page.
You can also click the Brand/Category name on this page to
display the preview page for that brand/category.
Note: If you are in
a skinned version of e-see, you will not be able to see / or use the
contributor button.
Note: Only authorized Contributor Managers may maintain
Contributor details.
Use this function to maintain Contributor details.
You would have previously selected a Contributor by selecting the
<Contributors> button and performing a Contributor
Search.
-
After completing the
Contributor search click on the Contributor name you wish to
update.
-
Click the <Maintain
Contributor> button. This displays the Contributor details page.
-
Update Contributor
details as required.
-
Click the <Save>
button to save all updates.
For assistance in
completing the Contributor Message and FAQ fields follow the steps
below:
-
Home Page URL
(this is an optional field) Note: You must enter http://
in front of your www address.
-
Contributor Message
(this is a required field).
You can either click the Standard Message checkbox,
type a Contributor Message or choose both (in which
case your text will be added to the bottom of the standard message).
Note: You will need to enter HTML tags to your text to achieve
punctuation and paragraph styles.
-
FAQ "Frequently
Asked Questions" (not a required field)
Click the FAQ checkbox if you want to use the
standard FAQ's.
Note: Only Administrators may
add a Contributor.
Use this function to add (or delete) a new Contributor.
To Add:
-
Perform a contributor
search. The <New Contributor> button appears.
-
click the <New
Contributor> button
-
complete the relevant
fields
Note: The Contributor Manager must be a registered user.
Therefore you may have to add a new user before you can add a
contributor.
To Delete:
- You would have previously selected a Contributor by selecting
the <Contributors> button and performing a Contributor
Search.
-
After completing the
Contributor search click on the Contributor name you wish to
update.
-
Click the <Maintain
Contributor> button. This displays the Contributor details page.
-
Update Contributor
details as required.
-
Click the <Save>
button to save all updates.
For assistance in
completing the Contributor Message and FAQ fields follow the steps
below:
|
|
|
|
This function allows Brand Managers/Proxy Managers and
Administrators to search for Users in order to grant brand access,
maintain user access , maintain user details, or make the user a proxy
brand manager.
You access this function by selecting the <add users>,
<access> or <proxies> button from the main menu.
This displays the User Search Page.
- Enter your search criteria.
- Click the <user search> button.
- This displays the search results, which are sorted in
alphabetical name order (First name, Surname). Basic user details
are shown including user name, user id, users email address, users
organization, and the user id of the manager that registered the
user on the system. It also records the total number of records
returned from the search.
Some of these items are clickable depending on circumstances as
follows:
- If you have arrived at this page via the <access>
button, you will see a heading User Brand Access at the top
of the page. You will be able to click the user name (which will
be a hyperlink) to go to the "access" page where you can amend or
grant access to your brand(s) for this user. You can also click on
the users email address to send them an email. If you can't find
the user you want, try again with a different search criteria or
possibly the user does not exist on the system yet.
To add a User. Enter their email address in the email entry
box. Then click User Search. If the system finds no matching user.
The New User button will appear. You may click the New
User button which takes you to the User Details - Add User
page.
- If you have arrived at this page via the <add user>
button, you will se a heading Maintain User at the top of
the page. You will be able to click the user name to go to that
users User Details page to edit the users details, delete
the user or manage brand access.
Note: You can only edit user details for users that you
have personally added to the system (unless you are an e-see
administrator). You can also click on the users email address to
send them an email.
- If you have arrived at this page via the <proxies>
button, you will see a heading Proxy Brand Manager at the
top of the page. You will be able to click the user name (which
will be a hyperlink) to go to the "proxies" page where you can
appoint the user selected as a proxy of yourself (i.e. with all
your management and access rights - except they cannot appoint a
proxy themselves). You can also click on the users email address
to send them an email.
- Select an entry from the Search Results list.
Enables you (if you are a brand/proxy brand manager or
administrator) to add a new User to the system.
-
Click the <Add User>
button on the main menu.
-
Check to see if the
person is already a registered user by searching on their email
address. Note: You must search on the e-mail address to
ensure that you do not add a duplicate user id.
Tip: We suggest you do a quick search by name first,
because people often change email addresses.
-
Once the email search is
complete, the <New User> button will appear along with any
users with a matching email address. (If the user is already
listed then you don't need to add them again. If already listed
click the access button in the main menu and search for them
again by name to grant them access to your brand(s))
-
If not listed then click
the <New User> button.
-
Complete the following
user details:
| First Name |
This is a required field |
| Last Name |
This is a required field. |
| Email Address |
This is a required field. |
| Phone Number |
This is a required field. |
| Fax Number |
This is an optional field. |
| Organisation |
This is a required field |
| Address |
These are required fields. |
| Industry |
This is a required field. |
| Country |
This is a required field. |
- Click the <Save> button
The page will re-load with the new users ID displayed at the top of
the form. The system will already have emailed the new user with their
user id and password, but you may want to make a note and advise them
directly.
Remember: to check their email address. This is critical as all
correspondence will be sent to that email address.
Allows you (if you have access) to update an existing e-see User.
Note: You can only edit or update user details of users that
you have personally added to the system or your own user details. All
users can edit their own details.
-
Click the Add
User button.
Complete the User Search fields.
-
Click the User
Search button to perform the search.
This takes you to the Search Results page.
-
From the Search Results
List click the user you wish to update.
This takes you to the User Details page
-
Edit the User Details as
necessary.
-
Click the Save
button to save changes.
Allows you (if you have access) to remove an existing User and any
associated brand/category access. Note: You are only able to
delete users that you have personally added to the system. If you wish
to have a particular user removed (that you did not personally add)
please contact the e-see help desk.
-
Click the Add User
button.
Complete the User Search fields
-
Click the User Search
button to perform the search.
This takes you to the Search Results page.
-
From the Search Results
List click the user you wish to delete.
This takes you to the User Details page.
-
Click the Delete
button. Note: as a brand manager you may need to revoke
access to your brands/categories first.
Note: You cannot delete a user that has existing access to
brands or has downloaded images or a user who is a Brand Manager.
Contact the e-see helpdesk for assistance.
Allows you to update your own details (including your password)
-
Select the <my
details> button from the main menu
-
Update your details as
listed below
| Password |
Enter a new password if you wish to change it.
Note: password must be at least 6 character in length. |
| Confirm Password |
Re-enter the same new password to confirm that
you typed it correctly above.
Then click <Update Password>. A confirmation message
"Password Updated" will appear. Note: clicking the "Save"
button at the bottom of the page will not update the password)
|
| First Name |
This is a required field |
| Last Name |
This is a required field. |
| Email Address |
This is a required field. |
| Phone |
This is a required field. |
| Fax |
This is an optional field. |
| Organisation |
This is a required field |
| Address |
These are optional fields. |
| Industry |
This is a required field |
| Marketing Material |
This is a check box to indicate whether you
want to receive marketing material |
| Country |
This is a required field. |
| Terms & Conditions |
Displays the date you accepted e-see’s Terms
and Conditions. This field cannot be updated |
- Click the Save button. Note: clicking the <update
password> button at the top of the page will not save your changes
to your user details
|
|
|
|
This function is used to request access to a locked or
not-accessible Brand/Sub-brand or Category.
You would have previously selected a Brand/Category by selecting
the Search
button on the main menu and performing a Search.
-
Search for a brand or
category
-
Click on the
Brand/Category name from the Search Results Page that you
wish to request access to. This will display the brands preview
page
-
Check that this is the
correct brand/category and then click the <Request Access>
button.
This will take you to the "Access Requests" page. This page will
display the status of all your access requests made in the last 30
days.
-
Enter the reason you
require access to the brand (mandatory).
-
Then Click the <
Request Access> button.
An email message will be sent to the Brand Manager and Proxy Brand
Managers listed detailing your user details, the brand you have
requested access to, the date and time plus your reason for the
request. The "access requests" page will then be re-displayed with
your requests for the last 30days listed.
-
Once the brand manager
has received your request they will respond by granting or denying
access. As soon as they do, the system will send you an email
advising that your access have either been "denied" or "granted".
Note: The brand manage may take some time to respond depending
on whether they are in their office etc, or they may ask you for
more information. e-see cannot control the length of time this
takes. If you are waiting too long or need urgent access, you can
call the contributor or brand manager directly, or you can call the
e-see help desk for assistance.
|
|
|
|
This function enables you to grant, edit or revoke access to your
brand(s), sub-brand(s) or category(s) for any selected user.
You would have previously selected a user by selecting the
<access> button in the main menu and performing a
User Search.
Allows you to grant access to a brand or category for the selected
user.
-
Click the user to display
the access page and their current brand access
-
Brands the user has
access to and does not have access to will be
displayed with the following details:
- Brand
- To (Expiry Date)
- Maximum (Max) Quantity downloadable
- Number (No.) Downloaded to date
-
Click the <Grant
Access> button.
-
Click the checkboxes
for the Brands you want to grant access to.
-
Enter Access Start
Date (defaults to today's date)
-
Enter Access End Date
or select one of the pre-set period radio buttons
This is an optional field. If no date is entered the user would have
unlimited access.
|
Note: |
If you enter an
access end date and a download quantity, this will allow access
until either either one of the criteria is fulfilled. |
-
Enter Download
Quantity.
This is an optional field. If no quantity is entered the user would
have access to an unlimited quantity.
|
Note: |
If you enter an
access end date and a download quantity, this will allow access
until either one of the criteria is fulfilled. |
-
Click the Save/Update
Limits button to save the changes.
-
An email message will be
sent to the user advising that they have been granted access and
what limits to access apply if any.
Allows you to edit or revoke access to a brand for the selected
user.
-
Click the user to display
the access page and their current brand access.
-
Brands the user has
access to and does not have access to will be
displayed with the following details:
- Brand
- To (Expiry Date)
- Maximum (Max) Quantity downloadable
- Number (No.) Downloaded to date
-
Click the
<Update/Revoke> button.
-
Click the checkbox/boxes
for the Brands you want to update or revoke access to.
-
If Revoking: Enter
a reason for the revocation (A message will be emailed to the user
advising revocation and the reason you enter)
Click the <Revoke Selected> button to revoke access for each
individual Brand as selected or click the <Revoke All> button
if want to revoke access to all brands listed
-
If you want to
change/update access details for selected brands.
Enter Access Start Date (defaults to today's date)
Enter Access End Date or select a pre-set period radio button
option.
This is an optional field. If no date is entered the user would have
unlimited access.
Enter Download Quantity.
This is an optional field. If no quantity is entered the user would
have access to an unlimited quantity.
-
Click the <Save/Update
Limits> button to save the changes.
-
An email message will be
sent to the user advising that their access has been revoked or
changed and if changed what new limits to access apply if any.
Please Note: There are two ways to amend access to
Brands/Categories. Either by brand (explained below) or by individual
user explained in access by user
Maintain Access by Brand gives you the ability to modify the
access of users who already have or have had access to a specific
brand (as opposed to granting access to a new user).
You must first select and preview a Brand/Category (that you
manage) by selecting the Search button and
performing a search. Note that brands that you have management rights
for are denoted by an asterisk(*) next to the brand/category name.
- Search for a brand or category that you manage.
- Click on the brand or category name to display the preview page
for that brand/category.
- From the brand Preview page click the <User Access for Brand>
button (will only appear if you are a manger or proxy manger for the
brand).
This displays the User Access page for the brand selected and the
User Access Details, for users with current access or for users
whose access has expired by date.
Note: users whose access has expired by "number of downloads",
will not appear.
- Update User Access Details as required.
Note: Start Date cannot be prior to today’s date
End date must be greater than the Start Date.
- Click the <Update> button when complete.
|
|
|
|
Choose this option to view and answer Access Requests that have
been received (i.e. to Grant or Deny access to Brands following an
access request).
- Click the Requests button in the main menu or click on
the pop-up message "You currently have x number of requests
outstanding" on the Start page.
This displays the Pending Access Requests page and all the current
pending requests that have not been processed.
- Click the checkbox beside the request that you wish to
Grant or Deny.
- Click the Grant or Deny button.
| Deny |
If you chose Deny, type a reason in
the Reason Denied field.
This reason will appear on the Access Request response email to
the User.
Once you have entered a reason for denial (e.g. ask for more
information), click the Deny button. The system will then
send the user an email advising the denial and reason you have
provided. |
| |
|
| Grant |
If you chose Grant, Select any
additional brand(s) that you want to give access to and then
select the limits you require (note: if you leave access limits
unchanged the user will get unlimited access - until you amend
their access at a later date). Then click the "Save/Update
Limits" button to save and grant access. An email will be sent
to the user notifying them that their Access Request has been
granted, and if limited, the expiry date and/or download limit
conditions of that access.
Users can then logon and download the data tey require provided
they do so within any limits you have set. |
|
|
|
|
Allows Brand Managers, Contributor Managers and Administrators to
assign a registered e-see user as Proxy Manager to an existing Brand
Manager. Note: You can only appoint a registered user as a
Proxy.
-
Click on the <proxies>
button.
This takes you to User Search where
you find the User that you wish to make a Proxy Brand Manager.
-
Having identified the
user and clicked on the user name, the Proxies - Brand Manager
page is displayed. This shows the user name and user organization
name for the user you have selected to make a proxy at the top of
the page.
Next is a list of all Brand Managers you control (usually just
yourself) and whether the selected user is currently a Proxy for
each.
-
To Appoint a Proxy:
Check the checkbox by clicking in the checkbox
beside those Managers that you wish this user to be a Proxy for.
Existing assigned proxies will already be checked (seen as a tick in
the check box).
-
To Remove a Proxy:
Un-Check the checkbox by clicking in the checkbox
beside those Managers that you wish this user to be a Proxy for. The
checkbox should be empty.
-
Click the <Update>
button to store the new/updated proxy information.
- To check that the your proxies are correctly set up, search for
and preview your brand(s). Your proxies will be listed under the
brand manager name on the preview page.
Note: Your proxies can do everything you can do on the system,
except they cannot add or maintain proxies themselves. They will
also received access request emails. You should discuss
your internal policy on who responds to access requests.
|
| |
|
A number of reports are available providing dynamic and printable
audits of activity of the system.
You can view your own download activity by brand, sub brand or
category (Users/Brand Managers) or download activity for your managed
brands (Brand Managers only) including who downloaded, what, when and
reason for download.
-
Click the <activity>
button on the main menu.
-
Type the date in the
Period From field.
The default is one month prior to today’s date. For example: if
today’s date equals 4 August 1999 the default date would be 4 July
1999. Enter the date format as dd-mmm-yyyy
(eg. 11-aug-1999).
-
Type the date in the
To field.
The default is today’s date. Enter the date format as dd-mmm-yyyy (eg.
11-aug-1999).
-
Click either the My
Downloads or Brand Downloads button.
Note: If you are not a Brand Manager the Brand Downloads
button is not available to you.
This will open another browser window which displays an on screen
report with the following features.
My/Individual Downloads Report
From the on screen report you can link to other pages. They are
as follows:
Managerlinks to email the Brand Manager.
Brand links to the Brand Formats Preview page.
Format links to the Formats Preview and Download page.
Times links to the Download Details page (see below).
Brand Downloads
From the on screen report you can link to other pages.
Links available on this page are as follows:
The Brand field links to the Brand Category View Page.
The Format field links to the Preview Page.
The Times field links to the Brand Downloads Summary Page.
Click on the number (e.g. 2) of Times next to a format name
to display the Brand Downloads Summary Page.
Brand Downloads Summary Page
The Brand Downloads Summary page displays the UserID, Name,
Organisation and the Number of Downloads of this Brand in the
period specified.
There are also links to other pages from this screen:
User-ID field links to the User Brand Access Page.
User Name field links so that you can email the User
Downloads fields links to the Download Details Page.
Click on the number (e.g. 2) of Downloads for a particular user
to display the Download Details page.
Downloads Details Page
The Download Details page lists the date and time of each
download, the variant and file type downloaded plus the reason
provided by the user at download time.
To Print a Report
To print a report use the Print option on your Browser.
This produces a report for Managers, Proxies and Administrators on
downloads (including download charges if any for administrators only)
for a selected period. This report is designed for printing but
can be viewed online.
-
Click the <report>
button from the main menu.
-
Type the date in the
Period From field.
The default is today’s date one month ago. For example, if today’s
date equals 4 August 1999 the default date would be 4 July 1999.
Note: It is best to enter dates in format dd-mmm-yyyy
-
Type the date in the
Period To field.
The default is today’s date.
-
Click the <Report>
button.
This opens a new browser window and produces a Summary Report that
sorts and lists downloads by brand, sub-brand or category and then
by date/time.
-
Print the report using
your standard browser print options.
Tip: Switch off Background Printing in your browser
options/preferences.
-
Close the Browser window.
This produces a report for Administrators only. The report will
contain the total number of current users on the system, users created
in that period, number of downloads for the month and total number of
brands, formats and file types which have been loaded or entered into
the system.
-
Click the admin
button from any page (only available to system administrators).
This displays the Administration Report page in a new browser
window.
-
In the Period From
field type the date (use dd-mmm-yyyy format).
The default is the first day of the previous month.
-
In the Period To
field type the date.
The default is last day of the previous month
-
Click the Report
button.
This produces a report that sorts and calculates relevant
Administration information.
-
Print the report using
your standard browser options.
-
Close the Browser window.
This report lists total amount of storage space used for each
contributor or brand/category. This report is not available online and
is usually run monthly for billing purposes. Contributors can request
this report from the e-see data centre.
This report lists movement in brand formats/assets, including dated
added, updated and removed for all assets in the system. This report
is not available online and is usually run monthly for billing
purposes. Contributors can request this report from the e-see data
centre.
This report lists all users, date added, manager who added and user
details including user id but not password. This report is not
available online and is usually run monthly. Contributors can request
this report from the e-see data centre.
|
|
|
|
This will provide online Help to all procedures within the system.
The Help pages and text will include links and button navigation to:
- Help Index ( an alphabetically sorted list of links to Help
pages)
- Frequently Asked Questions page
- Glossary page (e-see terminology explained)
- File Type information (explanation of file types and their use)
- Known Issues (list of solutions to known issues)
- Downloads (links to free downloads) including a user guides.
To Get Help
- Click on the Help option from any page.
This will open a new browser window and display Help for the page
you are currently on (when logged on) or the help index (not logged
on). If it is unable to locate Help for that particular function the
Help Index page will be displayed.
To Exit Help
- Click File, Close and the Help window will be closed.
|
|
|
|
When you logon for the first time you will need to register by
accepting the e-see User License Agreement Terms and Conditions . A
copy of which is presented below.
After reading the User License Agreement Terms and Conditions you
need to choose whether you wish to receive marketing material (news
and offers from e-see) before accepting or canceling.
-
Click the checkbox
if you do not wish to receive Marketing Material.
-
Choose I Agree to
accept the Terms and Conditions or Cancel if you do not
agree.
I Agree - This takes you to the Start
Page and gives you user access.
Cancel - This take you to the Home
Page with no user access activated.
Please contact e-see management if you have any questions relating
to the User License.
Parties:
- e-see international limited (e-see®)
- The User (You)
This is a licence agreement between you and e-see international
limited (e-see®).
Carefully read this agreement in full before using e-see®. By
downloading any image from e-see® you agree to be bound by the terms
of this agreement.
This licence is subject to the Brand Image Facility Management
Agreement.
User Rights and Restrictions
e-see® grants you the right to access and download the brands,
labels, data, information and media (the "images") that you have been
granted a licence to use by the relevant brand owner.
When using downloaded images, you agree to abide by the brand usage
guidelines as set out in the relevant Brand Standards Manual(s).
It is the responsibility of the end user to ensure that use of
images complies with any conditions of use set down by the Contributor
in its Brand Standards Manual or otherwise.
You may:
load the image and use it only on a single computer (with a
single input terminal) or on a network or intranet environment
within your own organisation and which is under your control and use
the image solely as an end user, copy and incorporate the image but
only for personal, internal firm or company and test sample use,
including in any rough or draft layouts or in any final published or
printed form, transmit the image to a broker, printer or other party
authorised to lawfully print or produce the image, deal with the
image in any other way provided you have the prior permission of the
brand owner and this is conveyed to e-see® in a satisfactory manner.
You may not:
use the image in or on any multi-user arrangement, server or on
an electronic bulletin board system or use the image on any
materials distributed outside your firm or company or in any online
or other electronic distribution system unless you are distributing
rough, draft or final layouts for client approval, sell, sub-licence,
rent, lease, loan or copy or create derivative works based on the
whole or part of the image, except as expressly provided in this
agreement, use, reproduce or deal in the image in any way, make any
defamatory, libelous, indecent or otherwise unlawful use of the
image.
Warranties
e-see® warrants the digital copy of the image in the form
downloaded by you is free from defects in materials and workmanship
for a period of 90 days from accessing the image. If a defect is found
in the image, e-see® shall replace the digital copy of the image or
refund the licence fee if any. Otherwise, the image is provided "as
is".
Limitation On Damages
The express terms of this agreement are in lieu of all warranties,
conditions, undertakings, terms and obligations implied by statute,
common law, trade usage, cause of dealing or otherwise, all of which
are hereby excluded to the fullest point of law. Neither e-see® nor
brand or image owners shall be liable for any incidental, special or
| |
